We will ship online purchases using United States Postal Service (USPS), Fed Ex or UPS priority mail and will not deliver to PO Boxes or Military Bases. Greenleaf Natural Health, LLC uses a USPS address verification system. If your address is not confirmed you will receive an email from our customer service department and in certain cases this may delay your order.
All orders will be shipped out within 2 business days with expected delivery within 1-4 business days of shipping (please allow more time for federal holidays). You will receive tracking information via email once your package has been shipped. Shipping costs are non-refundable. Greenleaf Natural Health requires a signature at delivery for all orders with a value of $250 or more.
PACKAGE SENT TO WRONG ADDRESS: If a package is sent to the wrong address and the incorrect address was provided online by a customer, then the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us. So please, when ordering, make sure your shipping address is accurate, as making any mistake could significantly delay the delivery.
PHONE ORDERS: When placing an order over the phone, we will read the delivery address (and other information you provide) aloud to help you be sure it is correct.
LOST PACKAGES: If a package gets lost in transit (very rare, though it does happen), Greenleaf Natural Health, LLC will not be responsible if the tracking information says the package was “delivered,” which means U.S. Postal Service or the courier service successfully delivered the package to the specified address.
PRODUCT AVAILABILITY, PRICES and ORDERS: All purchases through our website are subject to product availability. We may limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, or jurisdiction. Prices for our products are subject to change at Greenleaf Natural Health’s discretion. Unless otherwise indicated, prices displayed on our website are quoted in U.S. dollars and are exclusive of shipping charges. We do not charge, and you are solely responsible, for taxes and duties of any sort. We reserve the right, in our sole discretion, to refuse orders. In addition, if we believe an order is false or fraudulent, we reserve the right to inform the relevant authorities.